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"Staffing"

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APCO

Next Generation 9-1-1 Staffing

June 13, 2016

There is an immediate need to update the input data used in present-day staffing formulas.

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Product & Service Announcements

Fate of Dispatch Center Up in Air

November 3, 2014

West Carrollton officials weigh joining county’s regional center.

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Industry

Stephens County, Ga., 9-1-1 Director Fired

June 3, 2013

Stephens County is looking for a new 911 and emergency management agency director.

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Operations

Kansas: 9-1-1 Dispatchers Call for Help Amid Long Hours, High Stress

May 29, 2013

“911. What is your emergency?”
“We are terribly short-staffed, and the overtime is stressing us.”

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Industry

Civilians to Staff Combined 9-1-1 Call Center in Columbus, Ohio

May 23, 2013

Columbus plans to consolidate its police and fire 911 call centers and replace uniformed dispatchers with civilians, a move that drew a threat of a political “bloodbath” from the firefighters’ union president.

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Industry

D.C. Calltaker Shortage Left Victim on Hold

May 8, 2013

A spike in 9-1-1 call volume is partially to blame for why a woman was placed on hold for more than a minute while her Northwest D.C. home was broken into and she struggled with the intruder.

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Industry

Public Safety & Worthington Dispatchers Overloaded, Boss Says

March 4, 2013

An unexpected shortage of police and fire dispatchers has prompted Worthington’s communications center supervisor to recommend that the city’s response arrangement with Columbus be suspended.

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Industry

Boone County, Mo., Pursues Help for 9-1-1 Call Center Staff

August 29, 2012

With an eye on improving public safety and efficiency at the 9-1-1 call center, the Boone County Commission is planning to ask Columbia City Manager Mike Matthes to pare down the list of extra duties that 9-1-1 operators perform for the Columbia Police Department.

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Industry

Public Safety Staffing Stays Stagnant

August 9, 2012

Columbia public safety departments in need of more staff will continue to wait for additional funding, the city’s recent budget proposal indicates.

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Industry

Chief Deputy Heading Metro 9-1-1

August 2, 2012

West Virginia: With no opponent in the November election, John Rutherford already was slated to move from his chief deputy role into the county sheriff seat now held by his brother, Mike.

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