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"staffing shortage"

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APCO

First Staffing Crisis Event Examines Proven Approaches to Staffing, Retention and Culture

May 18, 2023

On May 17-18 more than 250 attendees from public safety communications gathered for the first-ever 9-1-1 Staffing Crisis Summit in Herndon, VA. Sessions varied in topic from an overview of the staffing situation in the U.S. to more specific recruitment and retention strategies from ECCs across the country.

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APCO

Why We Leave 9-1-1

May 11, 2023

[Originally published in the May/June 2023 issue of PSC magazine.] By Matt Berg Most of us know that not many…

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APCO

Overcoming Adversity in Public Safety Communications

September 15, 2022

A global pandemic and one of the tightest job markets in history have left ECCs much like the Continental Army — underfunded, understaffed and facing seemingly overwhelming challenges that threaten their chances for success. It is times like these that call for bold thinking and unwavering leadership.

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