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APCO
First Staffing Crisis Event Examines Proven Approaches to Staffing, Retention and Culture
May 18, 2023On May 17-18 more than 250 attendees from public safety communications gathered for the first-ever 9-1-1 Staffing Crisis Summit in Herndon, VA. Sessions varied in topic from an overview of the staffing situation in the U.S. to more specific recruitment and retention strategies from ECCs across the country.
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APCO
Why We Leave 9-1-1
May 11, 2023[Originally published in the May/June 2023 issue of PSC magazine.] By Matt Berg Most of us know that not many…
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APCO
Overcoming Adversity in Public Safety Communications
September 15, 2022A global pandemic and one of the tightest job markets in history have left ECCs much like the Continental Army — underfunded, understaffed and facing seemingly overwhelming challenges that threaten their chances for success. It is times like these that call for bold thinking and unwavering leadership.
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