"Telecommunicators"
Unseen, But Irreplaceable — Meet the Hidden Heroes Who Took on New Orleans’ Biggest Tornado
April 15, 2017New Orleans is a city that expects hurricanes, not tornados. But on February 8, 2017, New Orleans was hit by the strongest tornado the city ever recorded.
Read full articleTelecommunicator: ‘We are the strength behind our first responders’
February 23, 2017This article was originally posted at JDNews.com, January 27, 2017. Reprinted with permission. By Amanda Thames Editor’s Note: The First Responders Friday…
Read full articleStress and the 9-1-1 Telecommunicator
September 3, 2015When Caitlin Sampsell decided to go back to school to earn a master’s degree in Public Administration from Western Michigan University last year, she chose a master’s research theme that was relevant to her life and work.
Read full articleAPCO Announces Approval of Telecommunicator Emergency Response Taskforce (TERT) Deployment Standard
July 21, 2015The Association of Public-Safety Communications Officials (APCO) International received final approval from the American National Standards Institute (ANSI) on July 14, 2015 for an American National Standard (ANS) that identifies deployment requirements for telecommunicator emergency response teams.
Read full article9-1-1 Telecommunicator Meets Mother & Baby She Talked Through Delivery
June 19, 2015A home delivery in West Virginia went smoothly thanks to the calmness and professionalism of telecommunicator Debra Sutler.
Read full articlePasco 9-1-1 Telecommunicator Helps Man Save Dad with CPR
May 27, 2015Lauren Bertke, a Pasco County emergency communications worker, is being lauded for her efforts in helping a caller use CPR to resuscitate and save the life of his father.
Read full articleAPCO International Announces 2015 Award Winners
May 21, 2015APCO International is pleased to announce the winners of the 2015 Public Safety Communications Awards and Technology in Leadership Awards. The winners will be recognized during the Opening General Session at APCO 2015, APCO’s Annual Conference & Expo taking place August 16-19 in Washington, DC.
Read full articleNational Public Safety Telecommunicators Week (NPSTW) is April 12-18
April 12, 2015Today marks the beginning of National Public Safety Telecommunicators Week (NPSTW), a week where communities across the U.S. will recognize those who help save lives in times of personal or national crisis.
Read full articleTelecommunicator Spotlight: Karina Cruz — Exemplary Multitasker In Small Maryland Police Department
February 19, 2015Though the Bladensburg (Md.) Police Department consists of approximately 20 police officers, it can often be a busy jurisdiction. For dispatcher and calltaker Karina Cruz, her 12-hour shift is never dull.
Read full articleHappy Holidays from APCO & PSC
December 22, 2014APCO and PSC would like to express our heartfelt gratitude to those of you who are working over the holidays, and to all of you who work hard all year round. We appreciate your dedication and service.
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